Privacy Policy
This Privacy Policy describes how Armour Roofing collects, uses, and protects the personal information you provide to us when you use our website and services. We are committed to protecting your privacy and ensuring the security of your personal information.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, address, phone number, and email address.
- Project Information: Details about your roofing project, including property type, size, and specific requirements.
- Payment Information: Credit card details or other payment information necessary to process payments for our services.
- Website Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited.
- Communications: Records of your communications with us, including emails, phone calls, and online forms.
2. How We Collect Information
We collect personal information in the following ways:
- Directly from You: When you fill out forms on our website, request a quote, or contact us directly.
- Automatically: Through cookies and other tracking technologies when you use our website.
- From Third Parties: Occasionally, we may receive information from third-party sources, such as marketing partners or public databases.
3. Use of Information
We use your personal information for the following purposes:
- Providing Services: To provide you with the roofing services you request, including consultations, estimates, and project management.
- Communication: To communicate with you about your project, respond to your inquiries, and provide customer support.
- Payment Processing: To process payments for our services.
- Marketing: To send you promotional materials and updates about our services, with your consent where required by law.
- Website Improvement: To analyze website usage data and improve the functionality and user experience of our website.
- Legal Compliance: To comply with legal obligations and protect our rights and interests.
4. Data Sharing
We may share your personal information with the following categories of recipients:
- Service Providers: Third-party service providers who assist us with payment processing, website hosting, data analytics, and marketing.
- Business Partners: Partners who collaborate with us on roofing projects or provide complementary services.
- Legal Authorities: Government agencies or law enforcement officials when required by law or to protect our rights and interests.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: Using encryption to protect sensitive data during transmission and storage.
- Access Controls: Limiting access to personal information to authorized personnel only.
- Security Audits: Conducting regular security audits to identify and address vulnerabilities.
- Secure Socket Layer (SSL) Technology: Ensuring that all data passed between our web server and browsers remains private and integral.
Despite these measures, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing you with our services, complying with legal obligations, and resolving disputes. When we no longer need your personal information, we securely delete or anonymize it.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for marketing purposes.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.
8. Cookies
Our website uses cookies to enhance your browsing experience and collect website usage data. Cookies are small text files that are stored on your device when you visit our website. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
9. Third-Party Links
Our website may contain links to third-party websites that are not owned or controlled by Armour Roofing. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date. Your continued use of our website after any such changes constitutes your acceptance of the revised Privacy Policy.
11. Contact Information
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
- Address: [Your Company Address]
- Phone: [Your Company Phone Number]
- Email: [Your Company Email Address]
12. Consent
By using our website, you consent to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website.
13. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it as soon as possible.